Platinum 24×7 Proactive Management
Explore Our Software Tools for Efficient IT Infrastructure Management & Cybersecurity
Platinum Information System’s software tools cover all of your business needs, from cybersecurity to remote access to everything in between. We carefully layer these tools to ensure that you can rest easy knowing your technology is operating efficiently and securely.
With our 24×7 Proactive Management service, Platinum’s staff monitors device alerts, filters alarms, and conducts problem analysis for you. This lets your staff focus on project work and strategic initiatives, rather than dealing with constant alerts.
Why Choose Platinum 24×7?
Reduce Your Infrastructure Costs
Platinum 24×7 deploys a suite of industry-leading tools across your servers and workstations, automatically handling tasks like network discovery, security, remote access, and management. This gives you instant access to thousands of critical data points. All this information is seamlessly integrated into a single portal, offering a clear overview of your entire network at a glance.
Free Up Your Team
Platinum 24×7 shifts your staff from being reactive to proactive, addressing network events before they become issues. Supported by a carefully curated suite of products, we handle the more mundane tasks like patching and updating applications. This allows your team to focus on strategic initiatives while we take care of the routine maintenance.
Get Peace of Mind at a Fraction of the Cost
Your company needs more than just anti-virus and anti-spyware. With the increasing complexity of cyber threats, AI tools like Active Endpoint Detection and Response (EDR) software are essential. Platinum 24×7 evolves constantly to keep up with emerging threats, and our services can replace traditional security solutions cost-effectively, ensuring you only pay for what you need without overbuying on unused software.
Other Features of Platinum 24×7 Proactive Management:
Personal Phone Alert & Problem Analysis
Unlimited monthly IT support for a fixed per-unit cost. No surprise fees.
Asset Tracking
We’ll track software and hardware on each server and desktop to help quickly resolve issues.
Web Content Filtering
This gives your business an added layer of cyber protection against web-based attacks through blocklists that stop internet users from accessing malicious websites and content.
Remote Monitoring & Management (RMM) Tool
Our RMM tool provides patch management, endpoint monitoring, IT documentation, software deployment, asset management, reporting, and more.
Zero Trust Security
We use Threat Locker, a solution that offers a unified approach to protecting users, devices, and networks against the exploitation of zero day vulnerabilities.
Custom Reporting
Our team provides device reporting for your servers, workstations and printers based on your needs.
Security/Preventative Maintenance
We’ll whitelist or blacklist critical security patches for testing and release as well as other preventative maintenance services. Our security services include Industry-leading AI tools and network monitoring anti-virus and anti-spyware software.
Solutions for Small, Medium & Large-Scale Businesses
Platinum Information Services caters to businesses of all sizes, offering IT solutions that meet the unique needs of small, medium, and large-scale enterprises.
Small Businesses
Platinum 24×7 deploys a suite of industry-leading tools across your servers and workstations, automatically handling tasks like network discovery, security, remote access, and management. This gives you instant access to thousands of critical data points. All this information is seamlessly integrated into a single portal, offering a clear overview of your entire network at a glance.
Medium Businesses
Medium-sized businesses benefit from Platinum 24×7 because the tools deployed are available to them as if they had bigger buying power like an enterprise business. The tools also give them the ability to provide services and solutions to their users they’d commonly have to make bigger investments to accomplish.
Large Enterprises
Large enterprises partnering with Platinum 24×7 gain access to an integrated, comprehensive technology stack, eliminating the need to juggle multiple vendors, solutions, and contracts. By choosing Platinum, you streamline your IT operations with a single, trusted partner who addresses all your IT department challenges seamlessly.