Comprehensive Server
Infrastructure Support
Save Time & Money on Server Maintenance & Support With Virtual Engineer
Imagine having a dedicated team of experts managing your server infrastructure, ensuring everything runs smoothly without the need for a full-time network administrator. With our Virtual Engineer support service, you get just that. A fixed monthly fee covers all your server needs, from maintenance and updates to troubleshooting major issues.
Partner with Our Experts for Top-Tier Network Installation & Server Maintenance
Our Virtual Engineer service provides cost-effective solutions through advanced remote tools. We customize our services to fit your unique environment, leveraging our skilled technical staff’s diverse expertise to seamlessly interface with your software and service providers.
Our technicians handle complete network installations. This ensures that the same experts who build your infrastructure are the ones maintaining it, guaranteeing optimal performance and reliability.
Trust Platinum Information Services to deliver high-quality, customized solutions that keep your business running smoothly.
Why Choose Platinum Information Services?
We’ll Minimize Costly Downtime
If any significant issues arise, our technical staff is ready to deploy and resolve problems swiftly, keeping your network up and running.
We’ll Free Up Your IT Team
Our seasoned professionals handle all the routine tasks like patching and updating hardware and software, freeing up your time to focus on your core business.
You’ll Stay Informed
We provide executive reports on server health and communicate any scheduled maintenance, so you’re always in the loop.
We’ll Maintain Uninterrupted Operations
Reboot schedules are planned in advance and typically completed after hours, making sure to not cause surprise interruptions.
Maximize Efficiency with Virtual Engineer Support and Equipment Leasing
Enhance your IT infrastructure with our comprehensive Virtual Engineer support agreement, paired with flexible equipment leasing options. By leasing your servers through us, you ensure they remain under warranty for the entire lease duration. This includes manufacturer warranties that cover replacement hardware and onsite labor, significantly reducing your downtime and eliminating unexpected hardware or support costs.
Whether you need support for a single server or multiple servers, Platinum adapts to your company’s specific needs and the technical capabilities of your onsite staff. Our goal is to alleviate the IT burden on your team, allowing them to focus on their core responsibilities.
Contact Platinum today to discover how we can streamline your IT operations and support your business growth.