Full-Service Managed IT Support
Get Full Managed IT Services With IT Complete From Platinum Information Services
Overwhelmed in-house staff, non-responsive managed service providers, strapped IT budgets, cybersecurity threats – these are among the many challenges that businesses face with IT management.
Platinum’s IT Complete program provides a solution to these business problems and more. Our full-service managed IT support will give you access to our dynamic team and cover all your needs at a fixed price.
From Proactive Maintenance to Urgent Repairs, IT Complete Has You Covered
What’s Included in IT Complete:
- Fixed monthly cost for IT hardware and services
- Installation services for servers, desktops, printers, and more
- Scalable IT infrastructure to grow with your business
- Customized scopes of work tailored to your environment
- Options for a 3-5 year hardware rotation schedule through leasing
- Responsive helpdesk support via portal, phone, or email
Ensure Reliable Operations Every Step of the Way
Unlike the traditional break/fix IT model, our managed IT services take a proactive approach. We customize our programs to seamlessly integrate with your operations and environment. Our support and leasing fees are transparent, based on the number of servers, desktops, laptops, and mobile devices you use. No more worrying about exorbitant hourly rates.
Get Quality Managed IT at a Predictable Cost — No Hidden Fees
With Platinum’s IT Complete, you have unlimited access to IT support for a predictable monthly cost. We’ll focus on standardizing your network hardware and software to minimize costs and simplify user experience. That way, you can confidently budget your IT expenses for years to come, knowing costs will only adjust if you add more devices.
Virtual Chief Information Security Officer (vCISO) Services for Small and Mid-Sized Businesses
Let Platinum Information Service Help You Strategize for Business Growth
We know that navigating the complex world of technology can be challenging for small and medium-sized businesses. That’s why we offer expert consultation services, including Virtual Chief Information Security Officer (vCISO) and Virtual Chief Information Officer (vCIO) support. This service comes at no additional cost to our IT Complete clients.
With Platinum, you gain a trusted partner who is dedicated to your success. Our vCISO and vCIO services provide the strategic insight and leadership you need to stay ahead. Experience the peace of mind that comes with having a reliable technology advisor by your side every step of the way.
Through these services, our team of experts works closely with your executive team to:
- Understand Your Business. We listen to your staff and learn about your services to make recommendations specifically for your needs.
- Provide Strategic Guidance. We lead your technology initiatives, helping you understand your current tech landscape, identify future needs, and forecast IT budgets.
- Enhance Your Operations. By continuously consulting with you, we ensure your technology supports your business goals.