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Platinum Information Services
Propelling Your Company Forward With Managed IT Services for Small &
Mid-Sized Businesses
Platinum Information Services is a managed service provider delivering complete IT support for small and mid-sized businesses. Work with our team of talented professionals to solve your IT challenges once and for all.
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Smart Backup & Disaster Recovery
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Take a Proactive Approach to Managing & Maintaining Your IT Infrastructure
Take a PTake a Proactive Approach to Managing & Maintaining Your IT Infrastructureroactive Approach to Managing & Maintaining Your IT Infrastructure
When you work with us, you’ll benefit from:
Optimized IT Costs
In a world of rising expenses, we work to maintain vendor costs, negotiate volume, and bundle the appropriate IT solutions.
Superior Customer Service
Our team feels like family, with an average tenure of 10+ years. You’ll receive consistent service from qualified technicians who truly care.
Comprehensive Support Solutions
Whether you need help from afar or right at your doorstep, we provide seamless remote and on-site managed IT services with no hidden costs.
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Get a Free Technology Report for Your Area
Free Report!
The Executive Director Guide to IT Support and Services
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Explore Our Suite of Managed IT Services
Unlimited monthly IT support for a fixed per-unit cost. No surprise fees.
Cutting-edge data center services that integrate network and hosting options.
Platinum 24×7 Proactive Management
Our comprehensive software solutions monitor and manage your entire IT infrastructure, providing advanced endpoint network security, seamless remote access, and much more.
SMART Backup & Disaster Recovery
Minimize downtime with our regular data backups and rapid incident response.
We’ll help you use Microsoft 365 to its full potential and also enhance it with our data backup and security solutions.
Simplify the budgeting process and prevent emergencies with our leasing and acquisition services.
Stop harmful spam emails with our AI-powered services.
Comprehensive server infrastructure support for companies with an on-site IT staff.
Protect your network from threats with hard drive encryption, multi-factor authentication, and more.
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Providing Unparalleled IT Services for over 25 Years
Founded in 1999, Platinum Information Services has been a pioneer in managed IT services from day one. In an era of rapid technological evolution, we’ve remained a trusted partner, adeptly addressing network needs and creating customized roadmaps to complete projects.
We seamlessly collaborate with other technology vendors to ensure that the final network meets company requirements. We stand by our work, resolving every issue until it’s satisfactory. This dedication has earned us the loyalty of clients who have been with us since the beginning.
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Why Businesses Depend on Platinum Information Services
Rapid Response Time
In just a few minutes, we’ll connect you with a technician who can start resolving your issues.
Clear Communication
You deserve answers in plain English, not confusing jargon. Our technicians will explain everything clearly and respectfully, so you can understand your tech without feeling overwhelmed.
Peace of Mind
We monitor our clients’ networks 24-7, so you never have to worry about viruses, hackers, or failed backups. This allows you to focus on your customers and running your business.
Customized Solutions
Our packages are customized to deliver what you need without exceeding your budget. From cloud services to data backup, Platinum Information Services partners with you to provide expert IT support.
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Featured Reviews
From Our Clients
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Serving Businesses Across Iowa, Illinois, Florida & Missouri
Quad Cities
Des Moines
Tampa Bay
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Ready to Work With Our Team?
Contact Platinum Information Services to Schedule a Free Consultation
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Navigating Your IT Journey With Real, Relationship-Driven IT Solutions
At Platinum Information Services, we provide real, relationship-driven IT solutions that empower you to focus on your core business, not your IT systems. We’ve dedicated the last 25 years to understanding our clients’ needs and designing tailored IT solutions that streamline operations and stabilize IT expenses.
When you work with us, you’ll find peace of mind with a team that’s committed to listening, responding, and continually earning your trust. Our goal is to be your most valued partner, providing exceptional customer service and innovative IT solutions that grow with your business.
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Serving Small & Mid-Sized Businesses Since 1999
Founded by John Ferrell in 1999, Platinum Information Services identified a critical need in the small to medium-sized business market for effective server management. While many internal IT departments focused on project-based work, routine maintenance of daily infrastructure was often overlooked.
As client needs expanded, so did Platinum’s staff and service offerings.
Over the years, we’ve expanded our product range and forged partnerships with leading technology vendors to deliver true end-to-end solutions for our clients’ technology infrastructure. In 2010, we opened our Clearwater, Florida branch, bringing the same Midwest work ethic to our Florida clients.
In 2021, we opened our Des Moines branch to better reach our extended client base. Building on this momentum, we began serving the Kansas City Metropolitan area in 2023, further expanding our reach and impact.
As we look to the future, we remain excited about the possibilities and dedicated to providing exceptional IT solutions that evolve with our clients’ needs.
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Protect Your Business From Phishing Threats With Phishline
Phishing simulation and testing transforms employees into a powerful line of defense against damaging phishing attacks. This solution includes video training updated based on current threat trends.
It equips businesses to:
- Understand and respond correctly to the latest phishing techniques
- Recognize subtle phishing clues
- Prevent email fraud, data loss, and brand damage
Phishing Reporting
Platinum Information Services offers you the opportunity to provide your business with the benefits of phishing simulation and training:
- Comprehensive Threat Simulation. Offers a versatile, scalable, cloud-based solution that simulates various types of phishing attacks, including email, SMS, voice, and physical media.
- Security Awareness Training. Includes comprehensive, SCORM-compliant courseware to train users, transforming employees into a proactive layer of defense against phishing attacks.
- Advanced Analytics and Reporting. Provides detailed analytics and reporting, allowing organizations to measure and report on risks at both macro and micro levels.
- User-Friendly Features. Includes a reporting button for easy reporting of suspicious emails and automated workflows to streamline training and testing.
- Concierge Service. An optional premium service where security experts design, configure, execute, and analyze phishing simulation campaigns, providing a managed-service experience.
How Anti-Phishing Training Can Impact Cybersecurity Requirements
- Risk Mitigation. Enhances employee awareness and reduces the likelihood of successful phishing attacks, lowering the overall risk profile of an organization.
- Compliance and Coverage. Implementing robust security awareness training programs can be a key factor in meeting cyber insurance requirements, as insurers often look for proactive risk management measures.
- Cost Reduction. Effective use of these solutions can potentially reduce the costs associated with cyber incidents, such as data breaches and ransomware attacks, which in turn can influence cyber insurance premiums and coverage terms.
- Enhanced Security Posture. Regular training and simulations ensure that employees are better prepared to recognize and respond to phishing attempts, thereby strengthening the organization’s overall security posture.
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How Leasing With Platinum Information Systems Helps Your Business Succeed
1. Financial Flexibility
Leasing allows you to spread costs over time rather than make a large upfront expenditure, making it easier to manage your budget. This predictability of set monthly payments helps you plan for the future with confidence.
2. Access to the Latest Technology
Outdated technology can lead to inefficiencies and increased downtime. Leasing gives you a known hardware refresh date, meaning your business won’t be guessing the age of a machine and waiting for it to die.
3. Scalability and Flexibility
As your business grows, your technology needs will change. Leasing provides the flexibility to scale your IT infrastructure based on your current requirements, ensuring you get the most value from your investment.
4. Tax Benefits
Lease payments may be fully deductible as a business expense, providing potential tax benefits that can improve your bottom line.
5. Peace of Mind With Upfront Warranties
Our leases include manufacturer warranties, covering parts and labor, which prevents unexpected costs during the lease term. Purchasing warranties upfront is more cost-effective than annual renewals, with next-business-day hardware warranties for any issues
For more insights on evaluating your technology as a financial model versus a break/fix IT model, check out our technology cost study. read this technology cost study.
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Our Approach to Managed IT Services
Platinum offers a comprehensive range of services, from basic network monitoring to complete IT solutions and leasing. Whether your company has just a few users or is a large corporation, we can help with any technology issues you may be facing.
Our IT Complete service provides small and medium-sized businesses with the benefits of a full-time IT professional at a fraction of the cost by sharing resources across multiple clients.
For larger companies with onsite IT staff, Platinum acts as a reliable partner, offering additional support and monitoring to ensure your network runs smoothly. Our Platinum 24×7 Proactive Management and Platinum SMART services provide a comprehensive view of all your locations, along with support for remote offices. Our solutions are designed to complement your internal IT team, providing stability and efficiency across your operations.
We serve a diverse range of industries, including:
- Legal groups
- Construction firms
- Insurance companies
- Medical services
- Transportation providers
- Municipalities
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Our Mission
To be the expectation when it comes to IT services. We want to enable our team and our clients to allow them to grow through laying the proper foundation that is built to last. We will provide the support, communication, and flexibility to ensure that our local communities benefit from being a part of the Platinum family.